Workflow Automation Engineer / Automation Specialist

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<strong>Job Description</strong><p>This is a remote position.</p><p>At <strong>ZipNom Technologies Pvt. Ltd.</strong>, we’re transforming the way businesses operate through smart IT, AI, and automation solutions. We build next-gen digital systems that integrate intelligence into every workflow — from customer management to marketing, analytics, and operations.</p><p><br></p><p>As a Workflow Automation Engineer, you’ll be responsible for identifying repetitive tasks across business operations and creating smart, end-to-end automations. You’ll work with tools like <strong>n8n, Zapier, Make (Integromat), Airtable, Notion, CRMs, email platforms, and AI APIs</strong> to build efficient, scalable automations that save time and boost productivity.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Design, develop, and deploy workflow automations across tools, systems, and platforms</li><li>Integrate APIs between CRMs, databases, communication tools, and third-party applications</li><li>Automate internal operations like email workflows, notifications, lead routing, and data syncing</li><li>Work with n8n, Zapier, Make, Pabbly, or similar automation tools to streamline processes</li><li>Implement AI-driven automations using OpenAI, LangChain, or custom Python scripts</li><li>Develop smart automation dashboards and monitoring systems</li><li>Collaborate with business and technical teams to identify automation opportunities</li><li>Troubleshoot and optimize existing automations for performance and reliability</li><li>Document workflow architecture and standard operating procedures</li></ul><p><br></p><p><br></p><strong>Requirements</strong><ul><li>Minimum <strong>2–3 years of hands-on experience</strong> in workflow automation or system integration</li><li>Proficiency in tools like <strong>n8n, Zapier, Make (Integromat), Pabbly Connect, or Microsoft Power Automate</strong></li><li>Strong understanding of <strong>APIs, Webhooks, and JSON</strong></li><li>Experience with <strong>email and CRM automation</strong> (Zoho, HubSpot, Salesforce, etc.)</li><li>Ability to integrate AI models (OpenAI API, ChatGPT, LangChain, etc.) into workflows</li><li>Familiarity with <strong>Google Workspace, Slack, Notion, Airtable, and project management tools</strong></li><li>Basic coding/scripting knowledge (Python or JavaScript preferred)</li><li>Analytical mindset and problem-solving skills</li><li>Excellent documentation and communication abilities</li></ul><p><br></p><p><strong>Preferred Skills (Bonus)</strong></p><p><br></p><ul><li>Experience with <strong>AI Agents or RPA (Robotic Process Automation)</strong></li><li>Knowledge of <strong>database automation</strong> (MySQL, Airtable, MongoDB)</li><li>Understanding of <strong>REST API authentication and security</strong></li><li>Ability to automate multi-step workflows with conditional logic</li><li>Creative thinking to design “smart” business automations</li></ul><p><br></p><p><br></p><strong>Benefits</strong><ul><li>]Competitive salary with performance-based incentives</li><li>Work on real-world automation challenges across diverse industries</li><li>Exposure to AI, workflow intelligence, and agentic systems</li><li>Opportunity to build ZipNom’s internal and client automation ecosystem</li><li>Remote-friendly, innovative, and fast-paced work culture</li></ul>

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